Posted by on Jul 22, 2015 in Continuous Improvement, Customer Experience | 0 comments

The subject of loyalty schemes for customers was discussed at the Grantham Business Club last evening as a tactic to make customers feel valued and obviously where they can be used to effect and increase loyalty this is a great tactic to use, especially in retail and the leisure industries. However, how many of us show our suppliers that we value them? In...

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