Telemarketing – Creating Successful Sales & Lead Generation on the Phone! Phones from left Side

Training Workshop – 1 Day Example

Telemarketing or Telesales or however you want to describe using the phone to gain business can be successful and an excellent return on investment. However it depends what you mean by selling over the phone.  If picking up yellow pages or going through old catalogues and just calling in the hope of creating a genuine lead then the chances of it succeeding are very slim indeed.

On the other hand, with a bit of research and targeting, plus understanding the person and business you want to talk to as well as having your message and objectives clearly defined, then the answer can be a resounding YES!

Today telemarketing is being used by many businesses in conjunction with social media and other lead generation tools such as e-shots, advertising to build trust with potential customer. This telephone selling training course is designed for all those people who have to gain appointments, promote and sell products and services over the telephone, to potential or existing customers.

In this 1 day training the delegates will understand and learn how to approach the different business types to build trust by having great conversations and close many more ‘sales’.

Who Should Attend?

The course is designed for all those people, Sales, Business Development, Account Mangers, Lead Generators, Appointment Setters and Sales Managers who promote and sell products and services over the telephone to potential or existing customers.

Maximum Number of Delegates:             12


This is an example of a 1 day first step workshop to improve people new to telemarketing or who have had no previous telemarketing training. If you would prefer this training to be more focused, customised to your exact requirements and delivered in house, or for any other enquiries relating to training or our business development services, please contact us on +44 (0) 1529 413476 or