Posted by Paul on Feb 28, 2017 in Business Development, Coaching, Continuous Improvement, Customer Experience, Mentor, Planning, Sales, Uncategorized

“I am the Referee and Not your Coach!” Romain Poile refereeing 6 Nations England v Italy 26/2/17

A Business Coach does not have the luxury of saying “I am your coach and not a referee” when working with clients in a period of change, especially in family owned business where the younger management team want to move forward and the older generation are happy going along as usual. In this situation the role of the coach can also be as mediator, facilitator and referee which requires tact, experience, knowledge and negotiation skills to guide the parties to an eventual agreement on the route forward.

This is not an uncommon scenario in today’s increasingly fast changing business world and is not limited to family businesses; it could just as easily be in a business with new owners or a new management team. It is also something that cannot be rushed and may involve a complete review of the business strategy and vision. A good business coach is the external catalyst who can facilitate the process to an agreed outcome for all parties.

About the Author – Paul Clayton MISM

I work with successful business owners and Directors who want to increase their success. I specialise in Sales, Business Development & Customer Experience and the continuous improvement People, Processes & Profits.

Contact Paul for more information

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