Hello, my name is Paul Clayton and I help SME’s and large businesses like yours to find, attract and gain new customers while boosting sales to your existing customers.
Simply put my passion and beliefs are that to consistently develop and grow your business Customers must be the focus of everything that you do, creating a positive customer experience before, during and after the sale with planned, positive actions taken to continuously improve your people, processes, products and profits
Without customers you haven’t got a business!
As Sam Walton, the founder of Walmart said “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
My objective is to help you to achieve your goals and increase your success by using my specialist skills in:
- Sales Growth
- Business Development
- People Development
- Customer Engagement
- Customer Experience
- Employee Engagement
- Process Improvement
In other words, people!
“You don’t build a business; you build people and then people build your business” Zig Ziglar
Your people are your employees, customers, suppliers, stakeholders and the general public, in fact, anybody who is in contact with your business can have a positive or negative impact on it.
So, what do I do and how do I do it?
As a business coach I need to understand you and your business and identify what success looks, and feels like to you and whether we can work together to remove any barriers to your success and create a winning culture where your business success is the natural outcome.
This is achieved by increasing the knowledge and skills in your business by using a range of coaching, mentoring and training solutions to release time for you to work on your business, as well as in it.
It all starts with a no-obligation needs analysis to identify and prioritise up to 5 areas of your business which will require your focus to increase the performance of your business and your life.
Arrange this 1st step now:
Phone 01529 413476/07770 648544
Text 07770 648544
Our consultancy & training comes with a money-back promise if you’re in any way unhappy with our service *T&Cs apply