How to make the most of your people

There are huge benefits to making the most out of the people you employ. Improving the skills and confidence of your current team will lead to higher staff retention & motivation, reduced absenteeism, happier customers, bigger business improvements that will save you time and money that would otherwise have to be spent recruiting new staff and customers.

We offer specialist training in a range of customer focused topics, from effective use of the telephone through to leadership and management training.

The small details really do make a huge difference, we can help with:

  • Sales & Lead Generation
  • Sales Management
  • Customer Service
  • Presentation Skills
  • Communication skills
  • Writing Proposals
  • Account Management
  • Selling at Exhibitions
  • Negotiation
  • Leadership Skills

                             …………………….and more

We will also tailor each of our training sessions to the type of training to fit with your objectives . We offer a ‘pick and mix’ service  and have the experience to teach the subjects at any level, from entry through to advanced.

Call us today for a no-obligation phone consultation to see how we can help you make the most of your staff – 01529 413476     or       Contact us to receive your Training & Development Items Menu

What other companies say about our training:

“Your session with Spiral Media last week was refreshing, inspirational and very motivating. I am very grateful for how you took time to learn about our business and presented a tailored session, relative to Spiral Media. The team were ‘buzzing’ when they got back to the office and got straight on with identifying how they can improve their current service delivery by going back to the basics – which was fantastic from an employer’s point of view.” Phil Kelsey, Director, Spiral Media Ltd